Privacy Policy

Effective Date: July 20, 2026

Last Updated: July 20, 2026

Data Controller: TemplateTrip

TemplateTrip is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, how we store it, and your rights in relation to it.

By using TemplateTrip, you agree to the collection and use of data in accordance with this policy. If you do not agree, please do not use the platform.

1. What Data We Collect

1.1 Data You Provide Directly

• Name and email address (when you create an account)
• Billing address and payment details (collected and processed by our payment provider — TemplateTrip does not store full card numbers)
• Seller payout details (PayPal email, bank account information)
• Product listings, descriptions, and files (sellers)
• Communications you send to us or other users via the platform
• Profile information you choose to add (display name, bio, avatar)

1.2 Data Collected Automatically

• IP address and approximate location
• Browser type, device type, and operating system
• Pages visited and time spent on the platform (analytics)
• Referring URLs
• Purchase and download history
• Cookies and similar tracking technologies (see our Cookie Policy)

1.3 Data From Third Parties

• Payment processors may provide transaction confirmation and fraud detection signals
• If you sign in using a third-party service (e.g. Google), we receive your name and email from that provider

2. How We Use Your Data

We use the data we collect to:

• Process purchases and facilitate product downloads
• Create and manage your account
• Process seller payouts and generate earnings reports
• Send transactional emails (receipts, download confirmations, payout notifications)
• Send platform notifications (product updates, support responses)
• Detect and prevent fraud and abuse
• Improve the platform through analytics and usage data
• Comply with legal obligations
• Respond to support requests

With your explicit consent, we may also send marketing communications about TemplateTrip products, promotions, and features. You can opt out at any time.

3. Legal Basis for Processing (GDPR)

[COPY NOTE: Required if TemplateTrip has users in the EU/EEA. Review with a lawyer for full GDPR compliance.]

Where GDPR applies, we process your data on the following legal bases:

• Contract performance — processing necessary to fulfil your purchase or seller agreement
• Legitimate interests — fraud prevention, platform security, analytics
• Legal obligation — compliance with applicable laws and regulations
• Consent — marketing communications and non-essential cookies

4. How We Share Your Data

We do not sell your personal data to third parties. We share data only in the following limited circumstances:

• Payment processors — to process transactions securely
• Cloud infrastructure providers — to host and operate the platform (data stored on secure servers)
• Analytics providers — anonymised usage data to improve the platform
• Email service providers — to send transactional and marketing emails
• Legal authorities — when required by law, court order, or to protect our rights

Sellers receive buyer contact information only where required to fulfil support obligations. TemplateTrip does not share buyer payment details with sellers.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or compliance purposes (fraud prevention, tax records, dispute resolution).

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you
• Correction — request correction of inaccurate data
• Deletion — request deletion of your data (subject to legal retention obligations)
• Portability — request your data in a machine-readable format
• Objection — object to certain uses of your data
• Restriction — request we restrict processing of your data in certain circumstances
• Withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

7. Data Security

We implement technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. These include SSL/TLS encryption for data in transit, access controls, and secure server infrastructure. No transmission over the internet is completely secure — we cannot guarantee absolute security, but we take reasonable steps to protect your data.

8. Children's Privacy

TemplateTrip is not intended for users under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected data from a child under 13, we will delete it promptly. If you believe we may have data from your child, contact us at [email protected].

9. International Data Transfers

TemplateTrip may transfer your data to servers located outside your country of residence. Where we transfer data internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by a notice on the platform. The "Last Updated" date at the top of this page reflects the most recent revision.

11. Contact

For any privacy-related questions or to exercise your data rights, contact our Privacy Team at [email protected].