After purchasing, how much time do I need to wait to download Theme?

Assuming everything goes well with the payment & welcome email doesn’t end up in your spam folder you will be downloading the theme within minute of purchasing.

Can you customize the theme for me?

Yes, We can. You can sure go ahead and submit your exact requirement at www.TemplateTrip.com

What will be included in my purchased products?

If you have purchased any templates, we will provide template Files, Font files and PSD Files (Photoshop files) and Installation Manual guide. We also provide free installation. But if you still need help you can contact our live support team for any questions.

Which payment gateways are available?

Templates comes with PayPal method pre-installed. You can add more gateways by installing add-ons.

Does it have automatic updates?

Yes, it does. Each element (templates) can be updated automatically from within the WordPress dashboard.

Can I create a multi-language site?

Yes, you can. Template is completely WPML compatible.

What are the advantages of buying a website template?

The major advantage is price: You get a high quality templates for just $20-$70. You don’t have to hire a web designer or web design studio. Second advantage is time frame: It usually takes 5-15 days for a good designer to produce a web page of such quality.

Is it possible that Template Trip will contact any of my client which website I made from Template Trip’s website template?

Yes, our legal department checks licenses regularly. In case we won’t find designers contact info on the website which was made from the template of ours we will contact the owner of the website directly.

Can I remove the footer credit?

Yes, you are allowed to do that.

 

Where is my Template/Product to Download?

You can download your Templates from “My Downloads " under “My Account" on our website.

 

My download is expired. How can I download again ?

You can contact our support center or support team with your order number and our team will reset your download link.

Download Link not work

If there is problem with download you can email us at support@templatetrip.com .

I am not getting any reply from your Company

Sometimes, emails goes to SPAM, so don’t forget to check your SPAM(JUNK) mails. If you haven’t receive any email from us, you can email us at support@templatetrip.com.

In what formats are your templates available?

Website templates are available in PSD and HTML formats. Fonts are included with PSD file. In most templates HTML is compatible with GoLive, Microsoft Frontpage, Macromedia Dreamweaver® and Adobe.

Is the license a one-time fee payment?

Yes offcourse, the payment for your template/themes is a one-time fee without any additional charges. After purchasing you may use the template according to the requirement as many times as you need for one website.

I was billed twice – I received 2 email from author

Make sure that these charges have different order IDs. If it is so, contact our.Support Team.

Are your templates compatible with any CMS?

We do not guarantee compatibility with any CMS. The only exception is PHP-Nuke Themes. They are 100% compatible with PHP-Nuke.