5 Strategies That Always Works for every eCommerce Websites
eCommerce is everything that is related to selling and buying products or services online. There are products you can buy with just a single click. A lot of businesses are incorporating eCommerce websites into their business strategies.
It can be difficult to know your way to the eCommerce industry and these tips will help you to improve your conversion on your eCommerce websites.
Know What You’re Going to Sell
It is very important to know “what to sell online”, especially if you are starting and want to make a profit at the earliest time possible. Many starters do not employ this technique just because they trust their product to become successful without proper study of their market. Every starter needs to know first the demands of its products, and its possible success with its target audience.
Testing is done by finding a community to test it through interviews and surveys. The important thing here is the results must be monitored closely to if the product is going to give positive effects on the sales and profit of the business.
After reading the results and there is interest from the audience, take note of the important points from the results and the age group the product is being demanded. It will be easier to make different content if the business can tailor the content to the directly affected demographic.
Create Quality Content and Optimize It
Getting results from the researches towards target audiences can help in creating and producing quality content. It is important to pattern the content from the research about the business’ audiences to maximize its potential in reaching and making an impression of the target users.
eCommerce Websites can craft info-graphics about certain data from one of their products. They can also include high-quality photos for each product page to show the physical appearance of the product fully. There are many ways to make sure that the content is of high-quality.
After that, also consider that all content should be optimized for SEO. Create contents that incorporate the right keywords. Make sure also that all content is made for the best user experience on the website. Beware of different grammatical errors and all information should be fact-checked. Lastly, make all visual content quick to load and is optimized for mobile.
Revamp Your Website
Businesses should also start considering the design and navigation of their website. According to a study by Statista, one in four customers will most likely leave after they find the navigation too confusing. Remember that your design should complement your products because it can pique your audiences’ attention while visiting your page, and ultimately, improve your conversion rates.
Navigation should also be given importance. The eCommerce website of your business should be usable and accessible to every kind of device, especially on mobile devices. Also, it should give the audiences an easier way to find the products and services they want to purchase. Consider also putting a recommendation box below the product page for similar products.
Lastly, put the business’ contact information on every page of the website. Never forget a single page without contact information. It will give an easier way for the audiences to contact the business for inquiries and concerns.
Focus on Abandoned Carts
Abandoned carts are one of the biggest problems in the eCommerce industry. It can be because of the slow loading speed of the web page, hidden fees on checkout, lack of product description, long process for checkout, etc.
With this problem, a business can start persuading its customers and visitors to complete their purchase. But before that, it is effective to ask the users why they abandoned the shopping cart. Formulate the message in a way that is not unobtrusive to the customers. From this, you can think of ideas that will help in solving their concerns and proceed to finish their purchase.
Offer a Flash Sale and Loyalty Programs
Once you have built a community of customers in the business, you need to reinforce their support by giving incentives to them. Consider making a scheme to give each customer a reason to stick around. eCommerce websites are just shops on the Internet.
One incentive is giving free shipping exclusive to returning customers. With this, many first-time shoppers will have a goal to make another purchase to get a free shipping voucher. Another incentive is giving flash sales every once in a while. It can catch you more customers and boost profits for the business.
Lastly, customers will feel the incentive if the business is making them feel special. Always consider and offer the best customer care. It can be in the way of reaching out through mobile or email, or even through including a note to the product giving thanks for purchasing their product.